INTRODUCTION
Our clients are at the core of everything we do. Therefore, beyond our effort to offer value and excellent services, we protect your privacy effectively and responsibly, in compliance with national and European legislation, including Regulation (EU) No. 679/2016.
For Dentex Steph S.R.L., your privacy is extremely important and we take it seriously. The purpose of this Privacy Policy is to explain how we collect, use and disclose information about you on our website and/or to third parties with whom we have confidentiality agreements regarding the processing of personal data. By using our website, you agree to this Privacy Policy.
Additionally, your rights and choices are just as important to us. Therefore, through this Privacy Policy we inform you clearly and explicitly about them, as well as the ways in which you can contact us to update your information or exercise any related rights.
ABOUT US
The website is operated and owned by Dentex Steph S.R.L., headquartered in Bucharest, Sector 3, Strada Baba Novac nr. 21, bl. G11, sc. 1, ap. 2, ground floor, registered with the Trade Registry under no. J40/13322/2006, fiscal identification code 18946533.
If you require additional information about us, please do not hesitate to contact us at contact@dentexsteph.com.
ABOUT YOU
You are the beneficiary of our services in one form or another, and therefore you are considered a data subject. For this reason, we have adapted our Privacy Policy with your interests in mind. We aim to be completely transparent about how we process your personal data and to make it easy for you to update, modify, or delete it.
WHY WE HAVE A PRIVACY POLICY
We have this Privacy Policy because we collect certain personal information about you when you use our website or when you contact us through the contact form with questions regarding our services.
The purpose of this Privacy Policy is to inform you about:
- how and why we collect your personal information
- how we disclose your personal information and to whom
- how we protect your personal information
- your legal rights and how they are protected by law
CHANGES TO THE PRIVACY POLICY
If we make any changes to this Privacy Policy, we will post them on this page. Should major changes occur, we will notify you directly via email. This way, you will always be informed.
LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
Your personal data is processed whenever you give your consent, whenever you access our website, whenever a contract is concluded between us, or whenever you complete any form on our website.
Your consent will always be requested explicitly before any action is taken, and you will be able to withdraw it just as easily. If you experience any difficulty, please notify us at contact@dentexsteph.com and we will assist you.
WHAT INFORMATION WE COLLECT FROM YOU
We collect certain personal information from you so that we can identify you and respond to your requests. We will never sell your data. If, in the future, our business or parts of it are sold, these data may be transferred.
The information we collect includes:
- contact details (full name, email, address, phone number, date of birth and any other relevant information needed to contact or identify you)
- usage data (information on how you use our website and services)
- marketing and communication preferences
- we do not process or collect personal data from individuals under 16 years old without written consent from parents sent to contact@dentexsteph.com.
WHEN WE COLLECT INFORMATION FROM YOU
We collect your data when:
- you access our website
- you complete our contact form or related forms
- you opt-in to our newsletter or marketing materials
- you register for events organized by us
- you contact us through any provided communication channel
WE ALSO COLLECT NON-PERSONAL DATA
We collect data that does not allow direct association with any individual. For example, we collect information about your activity on our website. Such data is anonymized before being stored and used solely to improve user experience and understand which sections of the website are most engaging.
WE USE GOOGLE ANALYTICS
Our website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies and IP addresses to analyze how users use the website and monitor our services. Information generated by your IP or cookies may be transmitted to and stored by Google on its servers. Google uses this data on our behalf to evaluate website usage. You may refuse cookies in your browser settings, but this may limit certain functionalities of the website.
HOW WE PROCESS YOUR PERSONAL DATA
We constantly ensure that adequate techniques are applied to protect your personal data. Processing operations include both automated and manual methods (recording, organizing, structuring, storing, modifying, using, transmitting to third parties when necessary, and deleting upon request or automatically upon expiration).
WHY WE USE YOUR PERSONAL DATA
We use your personal data for the following purposes:
- to provide you access to our services
- to inform you about offers, services, or updates
- to contact you and respond to questions or requests
- to personalize your experience on our website
- to optimize our marketing and services based on your preferences and browsing history
- to contact you for market research purposes
- to prevent or detect fraud or abuse on the website
- any other right stipulated by Law 677/2001 and Law 506/2004
WHO WE MAY DISCLOSE YOUR PERSONAL DATA TO
We may disclose your data to:
- authorized logistics partners, only when necessary
- our employees, to fulfill your requests
- our marketing, development, and monitoring partners, strictly for defined purposes and with minimized data
- competent authorities for legal investigations or compliance obligations
HOW LONG WE KEEP YOUR PERSONAL DATA
We keep your data only as long as necessary for the purposes for which it is processed. If consent was given, processing is limited to those parameters. Data may be retained according to legal requirements or shared with authorities for legal investigations. Otherwise, data will be securely deleted or anonymized. Personal data is stored for a maximum of 10 years from your last interaction or deleted upon request.
YOUR RIGHTS
Unless you fall under specific legal exceptions, your rights include:
- requesting a copy of your personal data
- correcting inaccurate data
- requesting complete deletion of your data
- restricting or withdrawing consent
- requesting transfer of your data to another operator
- accessing your data
- objecting to processing of your data
- contacting ANSPDCP regarding your data
- submitting a complaint to us (resolved within 30 days) or to ANSPDCP
HOW WE PROTECT YOUR DATA
We protect your data using technical measures that minimize risks of misuse, unauthorized access, disclosure, loss, or theft. Measures include encryption, firewalls, and access authorization controls. We frequently review and update our protection mechanisms.
Our servers use SSL security certificates for encrypted communication.
While we protect your data, it is also important that you protect it by not sharing personal information with others.
If you believe your data security has been compromised or want more details on protection measures, contact us at contact@dentexsteph.com.
LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites. These websites may collect information about you and are subject to their own Privacy Policies. Dentex Steph S.R.L. is not responsible for their privacy practices.
WANT TO CONTACT US?
If you have questions about this Privacy Policy, wish to exercise your rights, or want to file a complaint, contact us at contact@dentexsteph.com.
By accepting this agreement, your personal data will be processed by Dentex Steph S.R.L. in accordance with this Privacy Policy and with the applicable personal data processing regulations.